Episode #236

How to Build Relationships and Trust: Tactics for Getting More of What You Want in Life

Key Takeaways

Serve first by understanding what others truly want and how they’re measured, then help them win.

Be interested, not just interesting—ask genuine questions and listen to build trust and likability.

Respect people’s time and always follow up and follow through on commitments.

Top Quotes

on a handshake, I trusted Donald Dell with my life.

All else being equal, people like to do business with their friends. All else not being so equal, people still like to do business with their friends, right?

the money is in the follow-up

Episode Summary

Getting what you want.

We all have things we want. Usually, there are people who can help us get what we want. We want our boss to give us a promotion or our coworker to help finish a project or our mechanic to not screw us over.

How do you get more of what you want? How do you grease the skids of life so that things are just a bit easier?

By building relationships and developing trust. Sounds easy, right? Well, there are specific strategies and tactics that you can use to build your skills and maximize the effectiveness of your relationships so that you can get more of what you want in life.

Oh, and because relationships are the foundation of our lives, you’ll be happier even if you didn’t get anything out of the deal.

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